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DELIVERY AND RETURNS

SHIPPING

WE SHIP ALL ORDERS FROM COPENHAGEN, DENMARK AND WE SHIP WORLDWIDE. FOR ALL SHIPPING WE WORK WITH DHL DENMARK.

ALL ORDERS ARE DISTAPTCHED WITHIN 1-2 BUSINESS DAYS. PLEASE NOTICE, THAT SOME DELAYS MAY BE EXPERIENCED DURING SALES AND PUBLIC HOLIDAYS.

WE OCCASIONALLY OFFER FREE SHIPPING ON ALL ORDERS. THIS WILL BE CLEARLY COMMUNICATED ON OUR WEBSITE.

FREE DELIVERY CAMPAIGNS WILL BE ACTIVATED WHEN YOU ARE CHECKING OUT.

DELIVERY TIMES AND RATES

DENMARK: EUR 10 WITHIN 2 WORKING DAYS
EUROPE: EUR 10 WITHIN 4 WORKING DAYS
REST OF THE WORLD EUR 20 WITHIN 5 WORKING DAYS

DELIVERY ADDRESS


WE DELIVER WHERE YOU TELL US TO, BUT FOR FASTER DELIVERY WE SUGGEST THAT YOU USE A BUSINESS ADDRESS.

WARRANTY

24 MONTH PURCHASE WARRANTY. IF AN ERROR IS DETECTED ON PURCHASED GOODS, CUSTOMERS MUST AUTHORISE A CLAIM WITHIN 2 MONTHS. A CLAIM MUST BE SENT TO INFO@TONSURE.EU EXPLAINING THE PROBLEM, PREFERABLY WITH VISUALS. OUR CUSTOMER SERVICE WILL RESPOND WITHIN 2 WORKING DAYS.

EXCHANGE & RETURNS

WE OFFER A 14 DAYS FULL REFUND (EXCLUDING SHIPPING COSTS) UPON RECEIPT OF THE PRODUCT, IF YOU CHANGE YOUR MIND. NO QUESTIONS ASKED.

PRODUCTS ARE TO BE RETURNED IN ORIGINAL CONDITION IN ORIGINAL, UNDAMAGED PACKAGING WITH PRICE STICKERS, HANG TAGS ETC STILL ATTACHED. TONSURE RESERVES THE RIGHT TO REFUSE ANY RETURNS WHICH DO NOT COMPLY WITH THE ABOVE CRITERIA. IF YOU INTEND TO RETURN A PURCHASE, PLEASE DO SO TO THE FOLLOWING ADDRESS:

TONSURE
STORE KONGENSGADE 108
1264 COPENHAGEN
+45 42304144
VAT ID: 3778 3188

SECURITY

TONSURE UNDERSTANDS AND RESPECTS THE IMPORTANT OF PRIVACY ON THE INTERNET. TONSURE WILL NOT DISCLOSE INFORMATION ABOUT CUSTOMERS TO A THIRD PARTY, UNLESS IT IS NECESSARY IN ORDER TO IMPLEMENT A TRANSACTION. TONSURE WILL NOT SELL YOU NAME, ADDRESS, E-MAIL ADDRESS, CREDIT CARD OR PERSONAL INFORMATION TO ANY THIRD PARTY WITHOUT YOUR CONSENT.

PRIVACY POLICY

PRIVACY POLICY

YOUR PERSONAL CONTACT INFORMATION WILL BE TREATED WITH CONFIDENTIALITY, AND WILL NOT BE SHARED WITH ANY THIRD PARTIES.

SIZE GUIDE

COMING SOON…

TERMS AND CONDITIONS

SHIPPING

WE SHIP ALL ORDERS FROM COPENHAGEN, DENMARK AND WE SHIP WORLDWIDE. FOR ALL SHIPPING WE WORK WITH DHL DENMARK.

ALL ORDERS ARE DISPATCHED WITHIN 1-2 BUSINESS DAYS THE SAME DAY. PLEASE NOTICE, THAT SOME DELAYS MAY BE EXPERIENCED DURING SALES AND PUBLIC HOLIDAYS.

WE OCCASIONALLY OFFER FREE SHIPPING ON ALL ORDERS. THIS WILL BE CLEARLY COMMUNICATED ON OUR WEBSITE.

FREE DELIVERY CAMPAIGNS WILL BE ACTIVATED WHEN YOU ARE CHECKING OUT.

DELIVERY TIMES AND RATES

DENMARK: EUR 10 WITHIN 2 WORKING DAYS
EUROPE: EUR 10 WITHIN 4 WORKING DAYS
REST OF THE WORLD EUR 20 WITHIN 5 WORKING DAYS

DELIVERY ADDRESS


WE DELIVER WHERE YOU TELL US TO, BUT FOR FASTER DELIVERY WE SUGGEST THAT YOU USE A BUSINESS ADDRESS.

WARRANTY

24 MONTH PURCHASE WARRANTY. IF AN ERROR IS DETECTED ON PURCHASED GOODS, CUSTOMERS MUST AUTHORISE A CLAIM WITHIN 2 MONTHS. A CLAIM MUST BE SENT TO INFO@TONSURE.EU EXPLAINING THE PROBLEM, PREFERABLY WITH VISUALS. OUR CUSTOMER SERVICE WILL RESPOND WITHIN 2 WORKING DAYS.

EXCHANGE & RETURNS

WE OFFER A 14 DAYS FULL REFUND (EXCLUDING SHIPPING COSTS) UPON RECEIPT OF THE PRODUCT, IF YOU CHANGE YOUR MIND. NO QUESTIONS ASKED.

PRODUCTS ARE TO BE RETURNED IN ORIGINAL CONDITION, IN UNDAMAGED PACKAGING WITH PRICE STICKERS, HANG TAGS ETC STILL ATTACHED. TONSURE RESERVES THE RIGHT TO REFUSE ANY RETURNS WHICH DO NOT COMPLY WITH THE ABOVE CRITERIA. IF YOU INTEND TO RETURN A PURCHASE, PLEASE DO SO TO FOLLOWING ADDRESS:

TONSURE
STORE KONGENSGADE 108
1264 COPENHAGEN
+45 42304144
VAT ID: 3778 3188

METHODS OF PAYMENT

WE ACCEPT PAYMENT WITH VISA, VISA ELECTRON, MASTERCARD, MAESTRO AND PAYPAL. IT ALSO POSSIBLE TO MAKE THE PAYMENT VIA A BANK/WIRE TRANSFER, IF YOU PREFER THAT OPTION PLEASE BE IN TOUCH AT INFO@TONSURE.EU FOR MORE DETAIL.

ALL PAYMENTS BETWEEN OUR PAYMENT SYSTEM AND THE CARDHOLDER ARE MADE THROUGH AN ENCRYPTED SSL-LINE (SECURE SOCKET LAYER).
NOTE! IF FOR SOME REASON YOUR PAYMENT IS NOT ACCEPTED WE SUGGEST YOU CONTACT YOUR BANK. THE ISSUE CAN OFTEN BE RESOLVED QUICKLY. AS AN ALTERNATIVE, YOU CAN TRY USING ANOTHER PAYMENT METHOD. IF SEVERAL METHODS OF PAYMENT ARE REJECTED, PLEASE GET IN TOUCH WITH US AT INFO@THEPOSTERCLUB.COM AND WE WILL HELP YOU PROCESS THE ORDER.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to TONSURE.EU

Please note, payment is only debited from your card at time of dispatch.

SECURITY

TONSURE UNDERSTANDS AND RESPECTS THE IMPORTANCE OF PRIVACY ON THE INTERNET. TONSURE WILL NOT DISCLOSE INFORMATION ABOUT CUSTOMERS TO A THIRD PARTY, UNLESS IT IS NECESSARY IN ORDER TO IMPLEMENT A TRANSACTION. TONSURE WILL NOT SELL YOUR NAME, ADDRESS, E-MAIL ADDRESS, CREDIT CARD OR PERSONAL INFORMATION TO ANY THIRD PARTY WITHOUT YOUR CONSENT.